TrendBase LLC (“we,” “our,” or “us”) is committed to protecting the privacy and data of our users, partners, and stakeholders. This Privacy Policy outlines how we collect, process, use, and safeguard data when interacting with services including, but not limited to, TikTok APIs via the Wix.com platform.

1. Data We Access

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We do not collect personal data directly from users. However, in the course of operating tools that connect with TikTok Shop or TikTok Partner Center, we may access the following types of data via secure API connections:

    Product listing data (e.g., title, price, inventory count)

    Order data with sensitive information masked or obfuscated (e.g., ***-masked fields)

    Usage metadata for analytics and operational optimization (non-personal)

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2. How We Use This Data

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We process this data to:

    Update product information in real-time during TikTok livestreams

    Improve product categorization and listing accuracy

    Support fulfillment workflows and optimize sales performance

We do not sell, share, or distribute this data to third parties.

3. Data Storage and Retention

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We do not store sensitive customer data. Data accessed via TikTok APIs is handled in a transient, non-persistent manner, solely for operational triggers (e.g., updating “top-seller” rankings based on order count). Any cached data is cleared routinely.

At the end of a contractual relationship, all residual data will be deleted from our systems.

4. Data Security

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    All data transmissions use HTTPS encryption

    Access to systems is restricted based on the principle of least privilege

    Operations are hosted on Wix.com and Google Cloud Platform, which maintain industry-recognized security certifications (ISO27001, SOC2 Type 2)

    Multi-factor authentication (MFA) is enforced across critical systems

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5. Data Requests

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We support the rights of users and sellers to access, update, or delete their data. If you are a TikTok Shop seller or user and wish to submit a data request, please contact us at:
📧 service@trendbase.net

6. Breach Notification Policy

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In the event of a data incident, we will take immediate steps to mitigate risk, disable integrations, and notify affected parties and platform partners (e.g., TikTok Shop) without undue delay.

7. Contact Us

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For any questions regarding this Privacy Policy or your data, please reach out to:

📧 www.trendbase.net
📍 TrendBase LLC 1319 S 24th St, St. Joseph, MO 64507, USA

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